Here at FloraNaturopathicWellness.com, we understand that your privacy, and the security of your personal information is important to you. It is important to us too! We are committed protecting your privacy, whether you are a customer, contact or supplier. We are also committed to complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act).
It sets out how we generally manage your personal information and safeguard your privacy.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. Below we outline why we are collecting it and by what means.
Personal information is information that identifies you or could identify you, During your dealings with us, we may collect personal information such as:
1. Your name, address and contact details.
2. Your interests, in our products, services or events.
3. Information about your dealings with us.
4. Any other information which we may need to promote our goods or services.
Using our Website
We may collect personal information from you when you use our website, This information may be collected when you tell us about yourself, for eg, when subscribing to us, completing an online form, entering details about our products or services, or when you send us an email.
We understand that visitors from the EU may access this site, so we also aim to comply with the General Data Protection Regulations (GDPR).
This website collects personal data to power our site analytics, including:
· Information about your browser, network, and device
· Web pages you visited prior to coming to this website
· Your IP address
This information may also include details about your use of this website, including:
· Internal links
· Pages visited
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity. Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
· These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
· These analytics and performance cookies are used on this site, as described above, and only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.
Use of information
We use your personal information to provide our products or services to you, to manage and account for our products or services, to improve our products or services, to manage our relationships with you and to provide you with information about our ideas, sales, events, discounts, or other products, or services that may interest you.
We may send you marketing emails, which you can unsubscribe from by clicking the link in the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
We will not knowingly share your personal information to any third parties without your consent, other than the service providers who assist us in providing the information and/or services we are providing to you.
Some of our service providers may be overseas, and may not be subject to Australian Privacy laws, or compliant with GDOR.
We take reasonable steps to protect all information, which we hold (including your personal information). We also take reasonable steps to hold information securely in electronic or physical form.
We may also share your personal information to comply with laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
If you communicate with me via electronic means such as email, contact forms, Facebook, Instagram, or Zoom, I do not have full control over the transmission or storage of any personal information disclosed. You agree that by participating in such forms of communication you understand and accept that there is risk of discloser of your personal information for which we cannot be held responsible.
Access to your information
You may request access, or to update or correct your personal information we hold about you at any time by emailing firstname.lastname@example.org. We will deal with all requests for access to personal information as quickly as possible but may charge you a fee where access is provided.
This policy is effective as of 7th of June 2021.
If you have any concerns about how your personal information is collected and used please do not hesitate to contact me at Kaitlin@floranaturopathicwellness.com